Police Records Clerk
Closes On: September 10, 2021 at 04:30 PM EST
Department: Police
Job Status: Full-Time
Shift: 8:00 AM - 4:30 PM
Days Worked: Mon., Tue., Wed., Thu., Fri.
Rate of Pay: $13.86 -
Definition of Class
This is clerical and technical work involving the performance of a variety of office related tasks. There is considerable public contact at the lobby window and over the phone regarding questions / complaints from the public, oftentimes involving persons who are upset or antagonistic. Employee receives general instructions for the work to be performed, but most aspects of the work are guided by specific operating standards or procedures. Job related duties include coding, filing, researching, and compiling data in addition to routine clerical duties under the supervision of the Police Lieutenant - Staff Services. At times, independent judgment is necessary. Some over-time work required. This is a non sworn position. This is a safety- sensitive position and will require periodic and unannounced drug testing.
Essential Duties Performed
100% -
- Effectively organizes and prioritizes multiple assignments and tasks;
- Assists with the establishment and maintenance of departmental filing systems including all pertinent records, reports, correspondence and other documents;
- Performs data entry accurately and timely of various reports such as incident, traffic accident, arrests, citations and calls for service in the agency’s Records Management System (RMS);
- Provides information to the Patrol Division regarding Tennessee Incident Based Reporting System (TIBRS);
- Codes and verifies statistical and other records for accuracy and completeness according to State of Tennessee and department standards;
- Types letters, memos, reports and other similar documents from longhand, voice recordings and typed or printed copy where knowledge of format and presentation is necessary;
- Composes letters and memos to individuals requesting general information for supervisor’s signature;
- Routes messages, correspondence, and other materials within the organization and ensures that such materials are distributed in a timely manner;
- Places local and long distance telephone calls; receives and refers telephone calls and visitors to the appropriate destination;
- Provides information and assists the public in answering questions relating to public safety issues;
- Processes requests for reports, receives receipts and accounts for all fees received on a daily basis;
- Balances daily receipts with cash drawer;
- Receives and screens office visitors and telephone calls;
- Provides general information to employees and visitors;
- Receives and processes daily paperwork;
- Analyzes data and prepares appropriate reports as required and assists in the preparation of periodic and special reports;
- Processes and logs accident and ticket records and processes and logs arrests when needed;
- Performs local criminal history research, compiles and updates records and updates records subsequent to court citations;
- Assists with receiving, directing and resolving citizen inquiries and complaints;
- Assists with General Sessions Court and Municipal Court operations and performs the essential duties of the Police Court Clerk when needed;
- Handles confidential or sensitive information in an appropriate manner.
- Operates standard office machines, including copy machine and the use of word processing equipment;
- Must report to work as scheduled and on time; demonstrating regular and predictable attendance;
- Performs other duties as apparent or assigned.