Electric Department

Directions

Physical Address:

City of Alcoa Service Center
725 Universal Street
Alcoa, TN 37701

Phone:

865-380-4890

Fax:

865-380-4803

Link: Electric Department Page

Hours

Utility Payments are not accepted at this location. Payments are taken at the Municipal Building only.

Tuesday - Friday

8 a.m. - 4:30 p.m.

Electric Permits

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-661-5164

Electric Department General Information

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-380-4890

Electric Engineering

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-380-4890

Tree Trimming

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-380-4890

NOTE: Due to high call and email volume, it can take up to 7 days before your call is returned or email answered.

Power Outage

Physical Address:

Alcoa, TN 37701

Mailing Address:

Alcoa, TN 37701

Phone:

865-380-4890

Tennessee 811 - Call Before You Dig / Line Locates

Mailing Address:

Alcoa, TN 37701

Phone:

1-800-351-1111; or Dial 811, 24-hours a day, 7 days a week

Link: Tennessee 811

One easy phone call to 811 starts the process of having your underground utility lines marked for FREE, and we accept locate requests 24 hours a day, 7 days a week.

Business Office

Directions

Physical Address:

City of Alcoa Municipal Building
223 Associates Boulevard
Alcoa, TN 37701

Phone:

865-380-4700

Fax:

865-380-4723

Hours
Monday - Friday
8 a.m. - 4:30 p.m.

Staff
Name	Title	Email	Phone	Additional Phone
Crisp, Mindy	Utility Billing Technician / TVA Programs Coordinator		865-380-4700
Boring, Teressa	Business Office Manager		865-380-4700

Electric Engineering Department

Directions

Physical Address:

City of Alcoa Service Center
725 Universal Street
Alcoa, TN 37701

Phone:

865-380-4890

Fax:

865-380-4803

Staff
Name	Title	Email	Phone	Additional Phone
Trentham, Ryan	Electric Director		865-380-4890
Lindsey, Mike	Assistant Director / Engineering & Operations		865-380-4856
Smitherman, Mendi	Secretary		865-380-4890
Reynolds, Steve	Senior Electric Distribution Engineer		865-380-4890
Collins, Mitchel	Electric Distribution Engineer		865-380-4890
Collins, Barbara	Senior Electric Engineer		865-380-4851
Carnes, Richard	Electrical Engineer Assistant		865-380-4890
Young, Mark	Electrical Engineer Assistant		865-380-4890
Abbott, Don	Computer Graphics Specialist (GIS)		865-380-4890
Price, Roger	Electric Store Keeper		865-380-4890

To Apply for Service or Change Account Information

Directions

Physical Address:

City of Alcoa Municipal Building
223 Associates Boulevard
Alcoa, TN 37701

Phone:

865-380-4700

Fax:

865-380-4723

Link: New Service Page

Hours
Monday - Friday
8 a.m. - 4:30 p.m.

Utility Services Division

Directions

Physical Address:

City of Alcoa Service Center
725 Universal Street
Alcoa, TN 37701

Phone:

865-380-4821

Fax:

865-380-4803

Staff
Name	Title	Email	Phone	Additional Phone
Taylor, Mike	Utility Services Supervisor		865-380-4821
Harris, Dan	Utility Services Coordinator		865-380-4823
Carrier, Joshua	Utility Arborist		865-380-4890

Return to Staff Directory

Electric Department

One easy phone call to 811 starts the process of having your underground utility lines marked for FREE, and we accept locate requests 24 hours a day, 7 days a week.

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