How do I pay my bill?

There are a variety of ways to pay your utility bill: 

  • Online
  • Over the phone (865-380-4890)
  • Placed in the drop-box in the Municipal Building parking lot on the north side of the building
  • By using the PowerPal App on a mobile device.
  • Bank Draft
  • In Person at 223 Associates Blvd. Alcoa TN 37701

For more information, please visit our Pay Your Bill page

Show All Answers

1. How do I pay my bill?
2. Where are your offices located?
3. What telephone number do I call in case of an outage?
4. What areas does Alcoa Electric serve?
5. How much is the deposit?
6. Can I sign up for service over the phone?
7. How can I save energy in my home?
8. Does Alcoa Electric offer a surge protection program?
9. What forms of payment are available to pay my bill?
10. What do I do if my electric bill is high?
11. Does Alcoa Electric offer budget billing?