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1. What are the office hours of the Alcoa Police Department?

The lobby is open from 8:00 a.m. - 4:30 p.m., Monday - Friday, except holidays. Administrative and detective personnel primarily work weekdays during normal business hours.

2. Where is the Alcoa Police Department?

The Public Safety Headquarters is located at 2020 North Wright Road in Alcoa. Contact them by telephone at (865)-981-4111 for more information. Visitors to the Alcoa Public Safety Headquarters, can Click here to view this map for directions.

3. Who does APD provide accidents reports to?

You can obtain an accident report if the crash occurred on the roadway at here. 

If the accident occurred on private property or in a parking lot, we provide accident reports to involved parties at no cost. We do not provide accident reports to insurance companies. Property damage or private property reports are usually available 3-5 business days after an accident is reported.

4. How long before a police report is available?

It generally takes until Noon the next day before a report is completed and placed in the station files for distribution.

5. Whom do I speak with regarding a parking ticket or traffic ticket that I received?

Please contact the Court Clerk at 865-981-4111.

6. My car was towed. What do I have to do to get it back?

The registered owner needs to respond to the Alcoa Police Department station to obtain a vehicle release. If the registered owner does not have a valid driver’s license, they must bring someone with them who does.

Before the vehicle can be released, you must prove ownership with a picture ID and the vehicle registration. All ownership documentation must be current with the Department of Safety. You will need to contact the tow company to find out what their fees are for your vehicle.

If all requirements are met, you will be issued a release form by the police department. Take that form to the tow company, pay their fees and your vehicle will be released to you. Vehicle releases are processed anytime the station lobby is open. For after hours, please call 865-983-3620 and ask for a supervisor on duty.

7. Does Alcoa have a curfew for juveniles?

Alcoa Municipal Code Section 11-708 Curfew for Minors describes the ordinance for minors.

“It is unlawful for any person who has not reached his/her eighteenth (18th) birthday to loiter, wander, stroll, or play in or upon the public streets, sidewalks, highways, roads, alleys, parks, playgrounds or other public grounds, public places, public buildings, places of amusement, eating places, vacant lots or any place unsupervised by an adult having the lawful authority to be at such places between the hours of 10:30 p.m. and 6:00 a.m. Sunday through Friday and between the hours of 11:30 p.m. and 6:00 a.m. Friday through Sunday”; with some exceptions.

The exceptions include when the person is accompanied by an adult; on an authorized errand or out during curfew hours while employed. However, remember, if a police officer observes a person who appears to be under the age of eighteen years of age, he or she has the authority to detain that person to determine if they are in violation of the curfew laws. For further review, you may

access the entire ordinance (PDF).

8. How do I recover found/held property?

Property is returned by appointment only. Please call 865-981-4111, ext. 5201 for an appointment.

For items of evidence to be returned, proof that the court has approved the return of the item and your photo ID must be provided.

For all other property, a photo ID and any documentation confirming that you own the property must be provided. In the event that there is no paperwork proving ownership, you must be able to properly describe the property you are claiming.

9. How do I obtain a Tennessee background check?

For more information on how to obtain a Tennessee background check, please visit the Tennessee Bureau of Investigation page.

10. Does a sex offender live in my neighborhood?

To check the sex offender registry, view the Tennessee Bureau of Investigation (TBI) 

Sex Offender Registry Search page.

11. How Do I Renew My Driver’s License?

You can renew your driver’s license, order duplicate licenses, and make license inquiries to the Department of Safety at the Tennessee Anytime Public Records page.

12. How do I get to the Blount County Justice Center?

- From Knoxville / McGhee Tyson Airport, go south on Alcoa Highway (129).

- After passing the airport, veer left toward the Great Smoky Mountains / Alcoa.

- Go straight through nine stoplights and you will reach Lamar Alexander Parkway (321).

- At the ninth stoplight, turn right into the Blount County Justice Center. The address is:
940 East Lamar Alexander Parkway
Maryville, TN 37804

It is located directly across from Blount Memorial Hospital. The Blount County Sheriff’s Office can be reached at 865-273-5007 during regular business hours.

For a quick reference, view a map for directions.

13. How do I get to the Drivers License Testing Center in Blount County?

- From Knoxville / McGhee Tyson Airport, go south on Alcoa Highway (129).

- After passing the airport, veer left toward the Great Smoky Mountains/Alcoa.

- Go straight through eight stoplights and you will reach Lamar Alexander Parkway (321).

- At the eighth stoplight, turn right onto Lamar Alexander Parkway.

- Go straight through four stoplights and at the fourth turn right onto Home Avenue. The Drivers License Testing Center is about one half of a mile on the right. The address is:
318 Home Avenue
Maryville, TN 37801

There is a green street sign indicating where to turn into the entrance. The Driver Testing Center’s phone number is 865-981-2359.

For a quick reference view this map for directions.

14. What is the Tennessee Child Restraint Law?

For more information view our

Tennessee Child Restraint Law page.

15. How can I request speed enforcement in my neighborhood?

Please call APD during regular business hours at 865-981-4111 to discuss speed enforcement opportunities for your neighborhood. We are happy to help our community.

16. When is it appropriate to call 9-1-1?

We strongly encourage our residents, business owners and visitors to dial 911 at any time they need assistance, even if they are not sure about the urgent nature of it. One of the many benefits of having a local 911 Center is our flexibility in providing a much improved level of service. We do not want our citizens hesitating over the decision to call 911 or our seven-digit number. When in doubt, call 911. Another issue we see is when people have an urgent situation and , out of habit, call our seven-digit number instead of 911. This can actually hinder our response, because the tele-communicator does not get the information into their CAD console automatically unless the call comes in on 911.