Frequently Asked Questions

We typically trim or remove trees on a regular cycle of 4 to 5 years. We also trim on an as-needed basis or by customer request. However, if storms or strong winds come to our service area, we assess the damage and work with the Public Works Department and/or tree trimming companies (depending on the severity of the damage) to remove hazardous trees or limbs.

AED only trims trees that pose a potential hazard to primary or secondary power lines and trims trees that have grown within the line clearance trim zone. Trees directly under the power lines and trees considered a danger to fall into the lines (typically dead or leaning trees) may be removed. These are normally the lines that run parallel with the street. We typically do not remove trees interfering with service wires (wires running directly from the house to a transformer), as these are the customer's responsibility.

If the tree in question poses an immediate, serious or dangerous threat to your electric system, we will be glad to send an AED representative to assess the situation. We contract with certified arborists to ensure healthy and safe pruning methods are used.

Primary Distribution lines will be trimmed to a minimum clearance of 10 feet from closest conductor. Limbs may be trimmed further from the lines to comply with lateral trimming methods. Limbs overhanging lines will be trimmed as high as possible. We will make every effort to eliminate weak, diseased and dead limbs above the wires that may fall or blow into the wires. See link below for standard clearances.

City of Alcoa Trimming Clearances

AED only trims trees for Electric line clearance in the interest of reliability and safety of our workforce and customers. As such, you may find that your tree does not have a symmetrical appearance following our trimming. Each tree is different, however, as the amount of lateral trimming that has to be performed depends on how the tree might interfere with power lines. In most cases, a few months of re-growth makes a big difference in appearance following pruning. With lateral trimming, the re-growth is naturally directed away from the power lines.

The Alcoa Electric Department only contracts with qualified tree companies who meet our guidelines and specifications. 

If we are trimming and removing during routine maintenance, we will chip limbs under 6" in diameter if it is in a maintained area. Brush resulting from tree trimming may not always be picked up immediately. Residents should allow 7 days for clean up, after which a call may be made to the electric department at 380-4890. However, large wood (greater than 6” diameter) in a maintained area will be cut into manageable size pieces and left as close to the stump as feasible. Property Owners can call into the City of Alcoa Electric Department and request large wood to be left in longer lengths than manageable size pieces. If trees are removed and brush is cut in an unmaintained area, the aforementioned will be chopped up and/or placed to lie flat with the terrain.  Vegetation in an unmaintained area will not be chipped or hauled off. The City of Alcoa Electric Department will not chip, haul or remove brush, debris or trees that have fallen due to natural causes or have to be cut for storm restoration purposes by City of Alcoa Electric Department employees or by employees from our contracted tree companies. Our primary responsibility, during a restoration event, is to restore power as quickly and safely as possible.