Show All Answers

1. Why are the fire hydrants painted yellow instead of red?

Our fire hydrants are painted with high visibility yellow paint to aid in locating the hydrant during night time operations or adverse weather conditions.

2. Why do the fire hydrants have different color tops?

All the fire hydrants are tested for flow readings on a yearly basis, and then the hydrant is color coded to aid fire fighters in the amount of water which is available at any given hydrant in the city. The colors can be interpreted as follows:
- Red: 0 - 499 Gallons Per Minute
- Orange: 500 - 599 Gallons Per Minutes
- Green: 1,000 - 1,499 Gallons Per Minutes
- Blue: 1,500 Gallons Per Minute or Greater

3. How many fire fighters are on duty at a time?

Nine firefighters are assigned to each shift, which is 24 hours long. Station 1 will have a captain, one engineer and two firefighters; Station 2 has one lieutenant, one engineer, and one firefighter; and Station 3 has one lieutenant and one engineer.

4. What is the Insurance Service Office (ISO) rating for Alcoa?

The City of Alcoa is rated a Class 1 ISO as of July 1, 2021.

5. Why do firefighters respond when citizens request an ambulance?

The City of Alcoa Fire Department runs a program called Emergency Medical First Responder. Upon calling for an ambulance or any motor vehicle accident with injuries, the Alcoa Fire Department dispatches the nearest Engine Company to provide basic life support until an ambulance arrives to transport the patient to a local emergency facility.

6. How do I apply for a job?

Call Station 1 Headquarters from 8 am to 5 pm to see if jobs are available. 865-380-4999

7. How do I schedule a public education event?

Call Station 1, Headquarters between 8 am to 5 pm, Monday through Friday 865-380-4999

8. Does the Fire Department install child car seats ?

Did you know that 3 out of 4 child car seats are installed incorrectly? The City of Alcoa Fire and Police departments offer car seat installation and education; even if you already have one installed we can verify correct attachments, seats, and positioning. For assistance, caregivers may call 865-380-4999 or stop by anytime at the City of Alcoa Public Safety building located at 2010 N. Wright Rd Alcoa Tennessee 37701.