What areas does Alcoa Electric serve?
Alcoa Electric serves the following areas:

Bear Hollow, Topside Road, Alcoa Highway, Mentor, Alnwick, Louisville, Wal-Mart, Airport, West Hunt, Overlook, Filter Plant, McArthur Road, Louisville Road, Airport, Springbrook, Payne Avenue, Lakemont, Heritage, Walland/Laurel Valley, Cold Springs, Ellejoy, 411 Highway, Yankee Hill, Wildwood, Hubbard, Forrest Hill, Old Piney, Blockhouse, and Chilhowee areas.

If you have any further questions regarding your service location, please call 865-380-4700.

Show All Answers

1. What day is my garbage collected?
2. When is bulky waste and brush collected?
3. My sewer is backed up. Can you send someone to check it?
4. How do I report a water leak?
5. How do I check on my water bill?
6. Where can I find COVID-19 Information?
7. What are the requirements for starting, stopping or transferring service?
8. Why is my electricity out?
9. What do I do if I see chemical dumping at a storm drain?
10. How can I save on my water bill?
11. What are the requirements for starting service, or changing the name on my bill, mailing address, or contact information?
12. Where are your offices located?
13. What payment options are available to pay my bill?
14. What telephone number do I call in case of an electric outage?
15. What areas does Alcoa Electric serve?
16. How much is the deposit?
17. Can I sign up for service over the phone?
18. Does Alcoa Electric offer budget billing?
19. What do I do if my electric bill is high?
20. How can I save energy in my home?
21. Does Alcoa Electric offer a surge protection program?