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Job Openings
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DEFINITION OF CLASSThis is office and clerical work which follows well-established policies and procedures. Employees in this class are responsible for performing definable tasks involving established procedures and technical knowledge of a work area. Employees in this class do not exercise supervision over subordinate employees. This position requires a considerable amount of data entry, 10-key, and other office machine skills. Employees usually work under general supervision with advice readily available for those occurrences that do not fit established procedure. This position reports to the Business Office Manager.ESSENTIAL DUTIES PERFORMED•Answers telephone and handles customer inquiries;•Waits on customers at window;•Completes a wide variety of simple and complex arithmetic calculations;•Serves as collector/cashier, credits account and enters data into computer for utility billing, taxes, business licenses, animal licenses, beer permits, public works invoices and landfill permits, and issues receipts as needed;•Balances cash drawer against receipts and maintains records for all deposits;•Serves as relief switchboard operator;•Issues and processes Business Licenses;•Issues and processes Beer Permit applications;•Advises customer on billing, collection and service procedures and problems;•Receives customer inquiries and complaints by telephone or in person;•Receipts insufficient check payments and notifies Business Office Technician of payments;•Prepares and maintains business tax and property tax records and files;•Prepares, maintains and processes peddlers, solicitors, and transient vendors licenses;•Issues customer letters when necessary;•Receives and distributes incoming mail, processes outgoing mail and return mail;•Receives and processes night drop, balances accordingly;•Researches and corrects errors in customer accounts;•Prepares rereads for electric and water meters, advises customers on results;•Handles customer inquiries on meter test, advises customer on results;•Maintains cut-off list of accounts and notifies other departments of payments;•Handles off-site payment processes – Online, Metavante, and IVR;•Must be willing to learn other jobs and/or work in other departments as assigned by Supervision.•Must report to work as scheduled and on time.OTHER DUTIES PERFORMED•Provides backup to related positions within division and to outside divisions and departments;•Serves as a member of various employee teams;•Other duties as assigned.MINIMUM EDUCATION REQUIREMENTS•Graduation from a high school or GED, or•One (1) year of responsible related experience, or any equivalent combination of related education and experience.NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES•Working knowledge of computers and electronic data processing;•Some knowledge of bookkeeping terminology, methods, procedures and equipment;•General knowledge of standard office procedures, practices and equipment;•Ability to effectively meet the needs of the public;•Ability to communicate effectively verbally and in writing;•Ability to handle stressful situations.•Must be able to function successfully as a contributing member of a high efficiency team.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or operate objects, tools, or controls; and reach with hands and arms.The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.WORK ENVIRONMENTThe noise level in the work environment is moderately noisy.The duties described in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not excuse them from the position if the work is similar, related or a logical assignment to the position.The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
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Police Officer
Police Officer
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Definition of ClassThis is responsible entry-level law enforcement work involving the protection of life and property through the enforcement of laws and ordinances. Incumbents perform a variety of police related functions such as police patrols investigations traffic regulation and other related law enforcement activities. A patrol officer must be able to act without direct supervision using independent judgment and discretion in meeting emergency and non-emergency situations. Duties are performed in accordance with law and departmental directives. Work involves extensive public contacts and situations of personal danger. The incumbent operates under the general supervision of the Police Sergeant Patrol Section. Some over-time work is required.Essential Duties Performed•Works on assigned shifts performing security patrols; traffic control; investigations and first aid at accidents; and the detection; investigation and arrest of persons involved in crimes or misconduct using own judgment in deciding course of action required to handle difficult and emergency situations without assistance;•Patrols City streets; parks; commercial and residential areas to detect criminal activity; preserve the peace and enforce the law; provides assistance to persons in distress or needing help;•Responds to emergency radio calls and investigates accidents; robberies; civil disturbances; domestic disputes; fights; drunkenness; etc. and takes appropriate law enforcement action;•Undertakes community oriented and problem-solving strategies; and assists citizens with such matters as crime prevention; traffic safety; etc.;•Participates in investigating criminal law violations occurring within the City limits; obtaining evidence and compiling information regarding these crimes;•Interviews suspects and witnesses; preserves evidence; arrests violators;•Prepares cases for filing of charges; testifying in court; and related activities;•Conducts patrol activities including directing traffic; investigation of reported or observed violations of law; etc.;•Maintains contact with police supervisory personnel to coordinate investigation activities; provide mutual assistance during emergency situations and provide general information about Department activities;•Apprehends individuals suspected and/or accused of criminal activities and provides safe custody to the appropriate correctional facility;•Effects an arrest forcibly if necessary; using handcuffs and other restraints; subdues resisting suspects using maneuvers and weapons and resort to the use of hands and feet and other approved weapons in self-defense;•Operates a law enforcement vehicle during both the day and night; in emergency situations involving speeds in excess of posted limits; in congested traffic and in unsafe road conditions;•Exercises independent judgment in determining when there is reasonable suspicion to detain; when probable cause exists to search and arrest; and when force may be used;•Communicates effectively and coherently over law enforcement radio channels while initiating and responding to radio communications;•Loads; unloads; aims and fires from a variety of body positions; handguns; shotguns and other agency firearms under conditions of stress that justify the use of deadly force and at levels of proficiency prescribed in certification;•Pursue fleeing suspects which may involve quickly entering and exiting law enforcement patrol vehicles; lifting; carrying and dragging heavy objects; climbing over and pulling up oneself over obstacles; jumping down from elevated surfaces; climbing through openings; jumping over obstacles; ditches and streams; crawling in confined areas; balancing on uneven or narrow surfaces and using body force to gain entrance through barriers.•Perform searches of people; vehicles; building and large outdoor areas which may involve feeling and detecting objects; walking for long periods of time; detaining people and stopping suspicious vehicles and persons;•Endure verbal and mental abuse when confronted with the hostile view and opinions of suspects and other people encountered in an antagonistic environment.•Perform rescue functions at accidents; emergencies and disasters to include directing traffic for long periods of time; administering and summoning emergency medical aid; lifting; dragging and carrying people away from dangerous situations and securing and evacuating people from particular areas;•Read and comprehend legal and non-legal documents; including the preparation and processing of such documents as citations; affidavits and warrants;•Serves as a liaison with local; regional and state law enforcement to receive and convey information; assist with ongoing investigations; gather intelligence; etc.;•Must report to work as scheduled and on time; demonstrating regular and predictable attendance;•Prepares and submits reports when required; using appropriate grammar; symbols and mathematical computations;•Prepares for and testifies in court;•Performs other related duties as required and / or assigned.OTHER DUTIES PERFORMED•Maintains departmental equipment; supplies and facilities;•Maintains contact with general public; court officials; and other City officials in the performance of police operating activities;•Serves as a member of various employee teams;Minimum Education RequirementsHigh School graduate or GED.Knowledge; Skills and Abilities•Knowledge of modern law enforcement principles; procedures; techniques; and equipment;•Knowledge of the rules and regulations of the police department and governing federal; state and local ordinances;•Knowledge of the physical and social characteristics of assigned area;•Knowledge of criminal law with particular reference to apprehension; arrest; search; seizure; and protection of constitutional rights of citizens;•Knowledge of police investigative; surveillance and identification techniques;•Knowledge of rules of evidence; laws pertaining to search and seizure; and state and municipal codes relating to law enforcement;•Knowledge of area criminals and criminal activity;•Ability to learn the applicable laws; ordinances; and department rules and regulations;•Ability to perform the physically demanding aspects of the job in a variety of weather conditions;•Ability to communicate effectively orally and in writing;•Ability to establish and maintain effective working relationships with co-workers; supervisors; local law enforcement personnel and the public;•Ability to make timely and appropriate decisions in response to situations encountered on the job;•Ability to follow verbal and written instructions;•Ability to learn the City's geography.•Ability to understand and carry out oral and written instructions and to prepare clear reports;•Ability to question and interview skillfully;•Ability to effectively and accurately analyze evidence;•Ability to organize and prioritize daily; weekly and monthly activities and consistently meet all established deadlines and reporting requirements;•Ability to organize and compile information and prepare clear and concise reports;•Ability to render credible testimony in a court of law.•Ability to subordinate personal preferences to the orders of management;•Skill in the use and care of firearms and other devices utilized in law enforcement and surveillance activities;•Possession of basic computer skills required to maintain case files; generate crime data reports; compose memos and related computer generated reports and communications;SPECIAL REQUIREMENTS•Must meet the Tennessee Peace Officer Standards and Training (POST) Commission minimum qualifications and be able to be certified as a police officer in Tennessee;•Must be 21 years of age;•Must be able to pass a thorough criminal history background check to include a test used for the detection of deception;•All Police Department personnel are required to maintain the highest standards of integrity; honesty and ethical behavior and conduct themselves in a professional and courteous manner at all times whether or not they are performing job related duties.•Possession of a valid Tennessee driver’s license and the ability to be insured at standard vehicle liability rates.•Firearms certification.•Attain and retain aggressor control spray certification.Note: Incumbents must obtain a minimum of 40 hours in service training per year to maintain required certification(s).Physical DemandsWhile performing the duties of this job; the employee is frequently required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger; handle; or feel objects; tools; or controls; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and taste or smell.The employee must occasionally lift and/or move 100 to 200 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.
Bid Postings
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RFB: Furnish a High Voltage Recloser System
Furnish a High Voltage Recloser System
The City of Alcoa is requesting bids from qualified vendors to supply a high-voltage solid dielectric recloser system and associated control equipment for use within the City of Alcoa electrical system. Vendors must provide equipment that meets or exceeds the specifications listed within the bid.
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RFB: Powerline ROW Vegetation Herbicidal Treatment – FY27
RFB: Powerline ROW Vegetation Herbicidal Treatment – FY27
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The City of Alcoa will be accepting sealed bids for Powerline ROW Vegetation Herbicidal Treatment – FY27 until 2:00 p.m., Tuesday, April 21st, 2026, at the office of the Alcoa Purchasing Agent, 223 Associates Blvd., Alcoa, Tennessee, 37701.
Bids may be submitted via U.S. Mail / UPS / FedEx, etc., hand delivered, or e-mailed to coasealedbid@cityofalcoa-tn.gov. Regardless of the mode, the Bidder shall be responsible for the early delivery of their bid. Mailed or hand-delivered bids should be in a sealed envelope and labeled “Powerline ROW Vegetation Herbicidal Treatment, RFB 25115, Bid Enclosed”. The subject line of e-mailed bids shall state the same. Bids received after the deadline will be unopened and discarded.
News
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New Traffic Pattern on Cusick Road
New Traffic Pattern on Cusick Road
In coordination with the Tennessee Department of Transportation (TDOT) Alcoa Highway Relocation Project, motorists should anticipate traffic delays on Thursday, February 19, 2026, along Cusick Road between Northpark Boulevard and North Gate Road. Contractors will be conducting flagging operations in order to install new pavement markings.
Upon completion of the pavement marking installation, a new traffic pattern will be implemented in this area. Traffic on Cusick Road will be permanently shifted to the roundabout. Access to Northpark Industrial Park from Cusick Road will be provided via the roundabout, with motorists directed to follow posted signage for the new section of Regal Drive.
The City of Alcoa encourages all drivers to exercise caution and allow additional time when traveling through the area as they become familiar with the updated traffic pattern.