News Flash


Posted on: March 3, 2023

Medicare Advantage and Utility Payments

News and Announcements (2)

Some Medicare Advantage plans recently broadened the scope of benefits offered to include eligible utility payments. Depending on the program, money is loaded onto a separate card or onto your insurance card, and those funds can be used to pay utility payments. These forms of payment have limited processing options and currently cannot be processed in person.

Please be aware of the following:

  • The United Healthcare UCard cannot be used in the office, by phone, or through the online payment portal. To gain access to your United Healthcare benefit of paying utilities you must register for the UCard Hub website or mobile app. For more information please visit:

Payments made using UCard may take several business days to be received by the City of Alcoa. Please allow additional time for payment to be received and processed.

For additional information we encourage you to contact United Healthcare Ucard benefits directly at 1-800-607-2877.

Facebook Twitter Email

Other News in News

News and Announcements (1)

TVA New Line Segment

Posted on: May 31, 2023