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The original item was published from 2/2/2023 10:14:38 AM to 3/1/2023 12:00:07 AM.

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Posted on: February 2, 2023

[ARCHIVED] Alcoa Electric Text Messaging System

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Over the last few weeks, the Alcoa Electric Department has worked diligently to create an operational text messaging system for customers. 

Our text message notification system can hone in on specific areas, giving you real-time updates on power outages where you live. This system pulls from the primary phone number on your account. To ensure that the primary number on your account is a mobile phone number, please call our office at (865) 380-4700 and select option four (4). It’s free to join! 

You may opt out of this service at any time. Standard messaging rates may apply.  

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