The City of Alcoa Electric Department will be conducting routine maintenance and repairs to the Chandler Substation on Tuesday, February 20, 2018. The Chandler Substation feeds the northern portion of Alcoa’s electric system that includes Topside Rd, Bear Hollow, Fox Hills, Lakemont, Singleton Sta. Rd, Wrights Ferry Rd, Rankin Ferry Rd, Louisville, Mentor, Rocky Waters and McGhee Tyson Airport. This substation is “direct-fed” from TVA and is not part of the interconnected loop that supports most of the substations of the cities of Alcoa and Maryville electric systems.
The repairs are critical as they involve the replacement of a circuit switcher at the point of delivery from TVA. While these repairs are expected to be done with little – if any – interruption to the customers served by this substation, there is a slight chance that a problem could be encountered that results in an outage. All provisions have been made to both minimize the chances of an outage and to restore power as quickly as possible. Should a very serious problem be encountered it could impact the other local substations fed from the same TVA transmission line: Alcoa’s Proffitt Springs substation and Maryville’s Stock Creek substation. Again, should an outage on the transmission line occur, such will be as brief as possible as this work is being coordinated with both TVA and the City of Maryville Electric Department.
City of Alcoa Electric customers are reminded that electric outages can be reported and viewed from their mobile devices through the newly released PowerPal app. In addition to reporting a power outage, customers can sign up to receive notice and updates of power outage events. The PowerPal app is a free app available in the Apple App and Google Play stores found by searching for “Alcoa Outage” or entering the direct links for Apple at https://itunes.apple.com/us/app/alcoa-outage/id1326245817?ls=1&mt=8, or Google at https://play.google.com/apps/publish/?account=5565973825892202556#MarketListingPlace:p=com.datavoiceint.AlcoaPowerPal.
Questions concerning these repairs may be directed to the City of Alcoa Electric Department at (865) 380-4890.