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  1. Home

  2. City Government

    1. 2017 Holiday Closings
    2. Meeting Agendas
    3. Alcoa Board of Commissioners
      1. Mayor's Message
      2. Meeting Information
    4. Boards & Committees
      1. Boards & Committees A-B
        1. Alcoa Board of Commissioners
        2. Alcoa City Schools Board of Education
        3. Alcoa Public Building Authority
        4. Alcoa Regional / Municipal Planning Commission
        5. Beer Board
        6. Board of Zoning Appeals
      2. Boards & Committees C-Z
        1. Centennial Planning Committee
        2. Clayton Center for the Arts Advisory Board
        3. Construction Board of Adjustments & Appeals
        4. Development & Housing Authority
        5. Industrial Development Board
        6. Other Related Boards & Committees
          1. 911 Board of Directors
          2. Blount County Cable Television Authority
          3. Blount County Community Action Agency
          4. Blount County Hospital Board of Directors
          5. Blount County Library Board
          6. Blount County Rescue Squad
          7. Blount County Solid Waste Board
          8. Parks & Recreation Commission
        7. Stormwater Board of Appeals
        8. Tree Board
      3. Commission Updates
    5. City Charter (PDF)
    6. City Management
      1. Our Staff
      2. Organizational Chart (PDF)
      3. Vision and Mission Statements
    7. City Municipal Code
    8. Departments
      1. Economic Development
        1. Developments
          1. Crabtree Commons
          2. Hamilton Crossing
          3. Hunters Crossing
          4. New Midland Plaza
        2. Springbrook Farm Development
          1. Springbrook Farm Preliminary Master Plan Drawings
          2. Planned Road Improvements Map
          3. Springbrook Farm Project Area Map
          4. Smart Growth America Study
      2. Electric
        1. About the Department
          1. Alcoa Electric Department History
            1. Alcoa Inc. Needed Electricity
            2. The Company Town
            3. Transition to City Department
          2. Our Operations Staff
          3. Substations & Service Area
        2. Call Before You Dig
        3. Education & Tips
          1. Electric Safety Tips
          2. Energy Saving Tips
            1. Cooking & Kitchen
            2. Cooling
            3. Dishwasher
            4. Heating
            5. High Bill Inquiry
            6. Insulation
            7. Laundry
            8. Lighting
            9. New Appliances
            10. Refrigerators & Freezers
            11. Water Heater
          3. Installing a Generator
          4. Kids Safety Corner
            1. A History of Electricity in the U.S.
            2. Electricity Terms You Know
            3. Power Safety Tips
        4. Electrical Permits
        5. Electric Rates
        6. New Utility Service
          1. Commercial Utillities
            1. Electrical Permits
            2. Power Contract Information
          2. Residential Service
        7. Power Outages
        8. Programs & Services
          1. Security Lights
          2. Share the Warmth
          3. Surge Protection Program
        9. Service Rules & Regulations
        10. Tree Trimming and Planting
          1. Request an Inspection or Removal
          2. Tree Trimming FAQs
          3. Tree Trimming Policy (PDF)
          4. Where To Plant
        11. TVA Energy Right® Programs
          1. Green Power Switch®
          2. eScore Home Energy Self Audit
          3. Water Heater Rebates
      3. Finance
        1. Beer & Liquor Permits
        2. Business Licenses
          1. Business Classifications
          2. Payment Information
        3. Financial Overview
        4. Links
        5. Our Staff
        6. Property Tax
        7. Public Records
        8. Sales Tax (PDF)
      4. Fire
        1. About the Department
          1. From the Past
          2. Hot Shots
          3. Stations
          4. Annual Reports
          5. Apparatus
          6. Alcoa Fire Department Group Picture
        2. Accreditation
          1. Strategic Plan
        3. Burn Permits
        4. Emergency Management
        5. Emergency Medical Service
        6. Fire Prevention & Code Enforcement
        7. Fire Safety & Education
          1. Children's Page
          2. Fire Education
          3. Fire Safety
        8. Fire Safety Tips
        9. Fire Suppression
        10. Hazardous Materials Emergency Response
        11. Honor Guard
        12. Part-Time Staffing Program
        13. Smoke Detectors
      5. Human Resources
        1. Employee Benefits
        2. Employment
          1. General Requirements for Employment
          2. Current Job Openings
        3. Staff
        4. Title VI Compliance
      6. Planning & Codes
        1. Alcoa Regional Planning Commission Annual Reports
        2. Applications & Permits
        3. Boards & Commissions
          1. Alcoa Regional/Municipal Planning Commission
          2. Board of Zoning Appeals
          3. Construction Board of Adjustments & Appeals
          4. Tree Board
        4. Codes
          1. Adopted Codes
          2. Code Services
          3. Overgrown & Dirty Lots
          4. Vehicles On Private Property
        5. Development Information
          1. 2025 Comprehensive Plan
          2. 2025 Comprehensive Plan Update
          3. Development Contact List
          4. FEMA Flood Information
          5. HOME Grant Program
          6. Knox-Blount-Alcoa-Maryville Greenway Master Plan
          7. Review, Completion & Occupancy Forms
          8. Signage
          9. Smart Growth America
          10. Standards for Land Subdivision
          11. Zoning & Land Use Control
          12. Standards for Land Subdivision
        6. Fee Schedule (PDF)
        7. Links
        8. Notifications of Violations
        9. Planning Maps
        10. Planning Services
      7. Police
        1. Annual Report
        2. About the Department
          1. History
          2. Mission, Vision & Values Statement
          3. Organizational Chart (PDF)
          4. Vehicles
          5. Employee and Public Award and Recognition Program
        3. CALEA Accreditation
          1. Recent Awards
        4. Complaints / Comments (PDF)
          1. Commendations & Complaints
        5. Contact Us
        6. Crime Prevention - Anonymous Tips
        7. Crime Statistics / Data
        8. Divisions
          1. Field Operations
            1. Criminal Investigations Section
              1. Evidence & Property
            2. Patrol Division
              1. Patrol Operations
          2. Support Services
            1. Animal Control
            2. Records
            3. School Resource Officers
        9. Frequently Asked Questions
          1. FAQ Answer
        10. Links
        11. Municipal Court
        12. Online Payment of Traffic Citations
        13. Officer Memorial
        14. Programs & Services
        15. Public Safety Tips & Information
        16. Fingerprinting
      8. Public Works & Engineering
        1. Administration & Engineering
          1. Developer's Process
        2. FEMA Mapping & Flood Information
        3. Fleet Services
        4. Landfill Services
          1. Electronics Recycling
          2. Tire Disposal
        5. Public Works Links
        6. Public Works Maps
        7. Purchasing & Warehousing
        8. Sanitation & Recycling
          1. Application for Exemption: Special Assistance
          2. Brush & Bulky Waste Collection
          3. Commercial Solid Waste Fees (PDF)
          4. Electronics Recycling
          5. Leaf Collection
          6. Residential Recycling
            1. Recyclable Materials
            2. Recycling FAQs
        9. Specifications & Ordinances
        10. Stormwater Management Program
          1. Adopt-A-Stream
          2. Fee Structure
          3. Frequently Asked Questions (FAQs)
          4. Glossary of Terms
          5. Storm Sewer System (MS4) Annual Report
          6. Stormwater Hotline
          7. Stormwater Utility
          8. Stormwater Applications and Forms
        11. Street & Stormwater Services
        12. Water & Wastewater Services
          1. Water Saving Tips
          2. Water Usage Statistics
          3. Water Quality Notice - August 2017
        13. Water Treatment Plant
          1. City of Alcoa Water: Over 50 Years of Service
            1. Facts
            2. History
              1. Plant Development of the Water System
              2. City of Alcoa Assumes & Expands Water System
            3. Memberships & Accomplishments
          2. Water Saving Tips
          3. Water Quality Notice - August 2017
    9. Elections
    10. Title II - American Disabilities Act
    11. Links
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  3. City Services

    1. Alerts
    2. Animal Control
    3. Applications and Permits
    4. Codes Services
    5. Employment Opportunities
    6. New Utility Service
    7. Planning Services
    8. Public Fingerprinting
    9. Sanitation & Recycling Services
    10. Tree Trimming Program
    11. Utilities & Billing
      1. Budget Billing
      2. Calculating Your Electric Bill
      3. Electrical Permits
      4. Electricity Rates
      5. How Weather Affects Your Bill
      6. Pay Your Bill
        1. Bank Draft Program
      7. Privacy & Refund Policy
      8. Programs & Services
      9. Request a High Bill Inquiry
      10. Understanding Your Bill
    12. Water & Wastewater Services
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  4. Living & Visiting

    1. Animal Control
    2. Annual Landscape Awards
    3. City History
      1. City Officials
      2. City Planning
      3. Hannum House
      4. Mule Barn
      5. Electric Department
        1. Alcoa Inc. Needed Electricity
        2. The Company Town
        3. Transition to City Department
      6. Public Safety
      7. Public Works & Street Development
      8. Recreation & Community Buildings
      9. Schools
      10. Street Names
    4. Community Events
    5. Community Links
    6. Community News
    7. Education
    8. FreedomFest
      1. FreedomFest 2017 Schedule
      2. FreedomFest Sponsorships
      3. FreedomFest Food Vendors
      4. FreedomFest History
    9. Neighborhoods
      1. Andover / Leconte / Crosswinds
      2. Armona / Victoria Gardens
      3. Bassel
      4. Benford Heights
      5. Farrport
      6. Green Meadow / Westgate
      7. Hall
      8. Heather Crossing
      9. Lakemont / Island Home / Mimosa Heights
      10. Motor Mile
      11. Northwood
      12. Oldfield
      13. Springbrook
      14. St. Ives / St. Thomas
      15. Vose
    10. News Archives
    11. New Utility Service
    12. Parks & Facilities
    13. Sanitation & Recycling Services
    14. Tree City USA
    15. Visitors
      1. Climate
      2. Dining
      3. Recreation
        1. Fun Times Newsletter
        2. Parks & Greenways
        3. Sporting Events
        4. Springbrook Pool
      4. Shopping
      5. Transportation
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  5. Business

    1. Beer & Liquor Permits
    2. Business Directory
    3. Business Licenses
    4. Commercial Utilities
    5. Development Areas
    6. Development Process
    7. Doing Business With the City
      1. Bids
        1. Bidding Procedures
        2. Bid Opening Process
        3. Current Bid Opportunities
      2. City Purchasing Process
        1. How the City Buys
        2. How the City Pays
        3. Purchasing Objectives
        4. Types of Purchases
        5. Who Buys For the City
      3. Gifts
      4. Vendors
        1. Introducing Your Product
        2. Removal From Vendor/Bidder List
        3. Vendor/Bidders Lists
        4. Vendor Responsibility
        5. Vendor Visitation
    8. Economic Development
    9. Employment Opportunities
    10. Pellissippi Place
    11. Related Links
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  6. How Do I...

    1. Apply For
      1. Beer & Liquor Permits
      2. Building Permits
      3. Burn Permits
      4. Business Licenses
      5. Employment Opportunities
    2. Find
      1. Agendas & Minutes
      2. Bid Opportunities
      3. Boards & Commissions
      4. City News
      5. Parks & Facilities
      6. Upcoming Events
    3. Sign Up For
      1. Adopt-A-Stream Program
      2. Electric Department Programs
      3. Home e-Valuation Program
      4. New Utility Service
      5. Notifications
    4. Submit
      1. High Bill Inquiry
      2. Online Forms
      3. Online Utility Payment
      4. Police Compliment or Complaint
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